About Your Team   Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations. About The Role We are looking for a highly driven and technically strong HR professional to join our team as an Assistant Manager – HR, with a core focus on HR systems, analytics, AI-driven solutions, and automation. This role is not about managing processes at the surface level, it is about deep problem discovery, building scalable solutions, and continuously improving the employee experience through technology. The ideal candidate is someone who is curious, hands-on, and user-first, with the ability to break down ambiguous problems and solve them using data, systems, and emerging technologies like AI. WHAT WILL YOU DO: 1. HR Systems Ownership (SuccessFactors & HR Tech Stack) ● Lead the implementation and management of SAP SuccessFactors modules (implementation, configuration, enhancements, and adoption) ● Act as the functional and technical owner of the HR tech stack (HRMS, LMS, integrations) ● Continuously evaluate and improve system architecture to ensure scalability and efficiency ● Troubleshoot issues hands-on and drive resolution with vendors/IT teams 2. AI-Driven HR Transformation ● Identify and implement AI use cases in HR (e.g., predictive analytics, chatbot automation, intelligent workflows) ● Leverage AI tools to improve decision-making, employee experience, and operational efficiency ● Experiment with emerging tools (preferably LLMs like Gemini, ChatGPT, etc.) and translate them into real HR applications ● Drive a culture of AI-first thinking within HR operations 3. Problem Discovery & Solutioning (User-First Approach) ● Go beyond stated requirements to identify root problems and inefficiencies ● Apply first-principles thinking to redesign HR processes ● Build solutions with a strong focus on employee experience and usability ● Partner with stakeholders to deeply understand pain points and translate them into scalable tech solutions 4. HR Analytics & Data Intelligence ● Build advanced dashboards, reports, and predictive models for HR metrics (attrition, hiring funnel, performance, enps) ● Work with large datasets, including data extraction, transformation, and analysis ● Enable data-driven decision-making across HR and leadership teams ● Bring storytelling into data, convert insights into actionable narratives 5. Automation & Workflow Optimization ● Identify and eliminate manual processes through end-to-end automation ● Build workflows using tools like Power Automate, Zapier, scripting (Python/SQL), or similar ● Design self-serve HR solutions for employees and managers ● Continuously improve turnaround time, accuracy, and scalability of HR operations 6. Integrations & API Management ● Design and manage system integrations between tools ● Work with APIs, webhooks, and middleware tools for seamless data exchange ● Collaborate with other BUs, such as IT, Finance, InfoSec, and CREWS to ensure robust, secure, and scalable integrations 7. Governance, Risk & Compliance ● Ensure compliance with ITGC (IT General Controls) and audit frameworks ● Maintain strong controls around data privacy, access management, and system integrity ● Support internal and external audits with proper documentation and system readiness 8. Stakeholder Collaboration & Enablement ● Work closely with HR, IT, Finance, InfoSec, and CREWS teams. ● Translate business needs into technical and system solutions ● Drive adoption through training, documentation, and change management WHAT YOU WILL NEED: Experience: ● 3–6 years in HR Operations / HR Tech / People Analytics ● Hands-on experience with SAP SuccessFactors (implementation/configuration is a must) Technical Skills: ● Strong in HR analytics (Advanced Excel, SQL, BI tools like Power BI/Tableau) ● Hands-on experience with automation tools and scripting ● Working knowledge of APIs, integrations, and system architecture ● Practical exposure to AI tools and applications in HR ● Strong understanding of data structures and workflows Other Skills: ● Strong stakeholder management and communication ● High ownership and accountability ● Ability to thrive in a fast-paced, ambiguous environment ABOUT US  Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India. OUR MISSION Democratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online. We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho’s large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners. Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India’s e-commerce ecosystem. CULTURE AND TOTAL REWARDS Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like “Problem First Mindset,” “Listen or Die,” our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks. To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience. At Meesho, we are committed to creating an inclusive and accessible workplace where every individual can thrive. In compliance with the Rights of Persons with Disabilities Act, 2016, we uphold the following principles: * Equal Opportunity: We ensure that employment opportunities are never denied on the grounds of disability if the candidate is otherwise competent to perform the job. * Accessible Workplace: Our facilities are designed to be fully accessible, with amenities and assistive devices provided to support differently abled individuals in their work. * Inclusive Hiring Process: We adopt a transparent and non-discriminatory selection process, including providing application forms in alternate formats and offering reasonable accommodations during interviews upon request. * Career Growth: We provide adequate training post-recruitment and pre-promotion, with training materials available in accessible formats to enable equal career progression. * Support & Confidentiality: A dedicated liaison officer/committee addresses concerns and grievances, while maintaining strict confidentiality of disability-related information. * Awareness & Inclusion: We conduct awareness programs to promote a culture of inclusivity across the organization. Meesho welcomes applicants and employees of all abilities and is dedicated to fostering an environment where differently abled persons can achieve their full potential. Know more about Meesho here : https://www.meesho.io/