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Jobs/Assistant Manager - Square One

Assistant Manager - Square One

clubmonaco

Square One Shopping Centre Mississauga, Ontario Posted 3w ago
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Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.  Essential Duties & Responsibilities * Delivering and Impacting Business Results  * Assist in motivating staff and align daily activities to achieve business goals * Monitor sales floor and zone coverage to drive sales and maintain customer focus  * Model and Ensure dress code compliance * Monitor service associate breaks and shift changes  * Communicate top and bottom sellers to Store Manager * Respond to changing demands of the business  * Conduct hourly sales reads and coach staff on exceeding sales targets * Achieve personal sales targets Customer Focus * Protect the customer experience in all business areas * Focus staff on the importance of the quality of our relationships with our customers * Ensure proper training on product knowledge for staff * Lead by example in client capture results Operational Standards * Ensure compliance with all policies and procedures * Ensure daily monitoring and execution of sales and payroll goals. * Uphold and model established best practices * Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction * Strict compliance and adhering to the application of policies and procedures Leadership Attributes * Demonstrates flexibility and innovation in recognizing and reacting to changing work demands * Effectively leverages and appropriately delegates responsibilities to staff. * Fosters a challenging and positive team environment in which members participate, cooperate with and support each other • Provides a clear sense of direction for service associates. * Takes accountability for personal results Loss Prevention * Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures * Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards  Experience, Skills, and Knowledge * A minimum of 1 year of retail management experience * Excellent interpersonal skills supporting a team environment * Excellent English communication verbal and written * Excellent time management/project skills * Strong planning and organizational skills with a sense of priority for deadlines and attention to detail * Ability to recognize and react to changing work demands * Goal oriented: ability to stay focused on creating winning results * Hours/days of work vary due to the demands of the business * Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

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