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Jobs/Benefit Client Advisor

Benefit Client Advisor

austinbenefits

Bloomfield Hills, Michigan, United States Full-time Posted 8d ago
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Be the reason clients never look elsewhere. Who We Are Austin Benefits Group isn’t your average employee benefits firm. We’re a driven team of consultants and advocates who deliver benefit solutions to private and publicly traded companies — and we take that responsibility seriously. Our clients don’t just get a broker; they get a dedicated partner who shows up, solves problems, and genuinely cares about their people. If you’ve been in client-facing benefits roles at firms and you’re ready for a place where your contributions are seen, valued, and rewarded — keep reading. The Opportunity We’re looking for a Benefit Client Advisor who thrives on ownership. You’ll manage a robust book of business in the Business Insurance space — serving as the primary point of contact, strategic advisor, and problem-solver for a diverse portfolio of clients. This is a high-visibility role with real autonomy and a direct line to leadership. What You’ll Do * Own the client relationship end-to-end — from onboarding and renewals to day-to-day support and strategic planning * Lead the full renewal process, driving outcomes that protect both the client’s interests and the firm’s retention goals * Build customized service plans and conduct in-person and virtual benefits education sessions that genuinely move the needle * Proactively identify cross-sell opportunities and grow account revenue year over year * Resolve claims, billing, and administrative issues quickly and thoroughly — you’re the one clients call when it matters * Coordinate seamless coverage transitions between clients, carriers, administrators, and employees * Maintain accurate, up-to-date records in the agency management system * Stay sharp on healthcare compliance and industry trends so your clients always get your best thinking * Participate in industry events, seminars, and networking opportunities to build your presence and the firm’s brand * Collaborate with our Analytics and Client Support teams when projects call for it What Sets You Apart * Experience in employee benefits or business insurance at a brokerage, agency, or carrier * A track record of retaining and growing a client portfolio * You communicate with confidence — whether that’s presenting to a CFO or walking an HR team through open enrollment * Detail-oriented enough to manage complex accounts, but people-first enough to build real trust * Self-directed and accountable — you don’t wait to be told what to do * Comfortable with technology and committed to keeping your data clean Why Austin Benefits Group? Collaborative Team Culture We win together and support each other — no internal politics, no silos. Room to Grow Continuing education, compliance training, and real advancement paths. Meaningful Work Your clients are real businesses with real employees — your work matters. Compensation & Benefits We believe great people deserve great rewards. Here’s what you can expect when you join Austin Benefits Group: 💰  Competitive Base Salary A strong base that reflects your experience and the value you bring to the team. 🏆  New Business Commission Uncapped commission on new business sales — the more you grow, the more you earn. Your hustle is directly rewarded. ❤️  Unmatched Employee Benefits Best-in-class health, dental, and vision coverage with high employer contributions. We don’t just sell great benefits — we live them. 🏦  Generous 401(k) Match An extremely competitive employer match so you can build real long-term wealth, not just a paycheck. 🏖️  Summer Fridays Enjoy early dismissal on Fridays during the summer months. You’ve earned it. 🏠  Remote Fridays Work from home every Friday, year-round. We trust you to get the job done. ☀️  Competitive PTO A generous paid time off policy that lets you actually recharge — not just accrue days you never use. 🗓️  Paid Holidays A robust holiday schedule so you can be present for the moments that matter most. 📚  Professional Development We invest in your growth through sponsored education, industry seminars, and ongoing training opportunities to keep your expertise sharp and your career moving forward. 💼  License Support We fully support obtaining and retaining your insurance license — covering costs and providing the resources you need to stay compliant and credentialed. 👨‍👩‍👧  Family Event Time Off Life’s biggest moments shouldn’t require a negotiation. We offer dedicated time off for family events — because your family matters as much as your clients. 🌱  Volunteer Time Off We’re proud community advocates. Paid volunteer time off lets you give back to the causes and organizations that matter to you — on us.   Ready to make your move? Apply today and let’s talk about what’s possible at Austin Benefits Group. 🌐  www.austinbenefits.com     📞  248.594.5550

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