About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Allica exists to serve established small and medium‑sized businesses, typically those with between 5 and 250 employees – that are often underserved by traditional high‑street banks. The bank combines relationship‑led banking with modern digital technology to provide a more responsive, personal service for business owners and intermediaries. Allica has continued to strengthen its reputation with broker partners, delivering a standout performance at the 2025 National Association of Commercial Finance Brokers (NACFB) Awards. We were proud to secure four awards, including Best BDM Team of the Year, Commercial Mortgage Lender of the Year, and Pioneers of the Year – recognising the strength of our relationship‑led approach, consistency of delivery, and continued innovation in the commercial lending market. Role Description To support the delivery of the Bank’s Introducer strategy by providing a high‑quality, professional relationship management service to commercial finance brokers, prospective customers and existing customers. The role is responsible for the origination and delivery of commercial mortgage lending, ensuring consistently high service standards, building strong broker relationships, and the maximisation of value through disciplined execution, collaboration and customer‑focused outcomes. Principal Accountabilities * Building and relationship managing a portfolio/panel of commercial finance Introducers in the West Midlands region, with responsibility for day-to-day management of the relationships. * Reviewing, encouraging, managing, and progressing applications from Introducers from initial enquiry through to completion. * Owning the customer service to always ensure excellent service for Introducers, prospective customers, and existing customers. * Work closely and collaboratively with all areas of the Bank to ensure a seamless and professional service is always provided. * Promoting the Banks culture and values. * Supporting lending applications in line with Allica’s Credit Policy and Credit Appetite. * Compliance with all mandatory policies. * Being a positive contributor to Allica’s culture, and always promoting our values of In It Together, Lead by Example, Need for Speed, Straight Bat, Own It. * Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. * Establishing and actively managing objectives and a personal development plan. * Deliver territory Business Plan and targeted lending volumes. Personal Attributes & Experience * Excellent interpersonal and communication skills together * Evidence of proven career progression gained in business development via the commercial mortgage broker market and in commercial property lending. * Sound knowledge of the commercial finance Introducer market, commercial property lending and banking products associated with SME businesses. * Ability to work with Introducers and customers to structure new commercial mortgage lending proposals and write credit applications. * Proven track record in providing excellent customer service and in generating lending income opportunities whilst effectively managing credit risk. * You will need to have a strong understanding of SME banking and lending across commercial asset classes. * Detailed knowledge of, and experience in analysing business fundamentals, financial accounts, and related information to understand the underlying cashflows of a business in detail, appreciating any sensitivities and reviewing financials against a broad range of key ratios. * You will be able to demonstrate a history of providing exemplary level of service, and of maximising the value with prospects and customers. #LI-Remote #LI-AD1 Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: * Full onboarding support and continued development opportunities * Options for flexible working * Regular social activities * Pension contributions * Discretionary bonus scheme * Private health cover * Life assurance * Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.