ABOUT ARIZE AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. THE OPPORTUNITY Arize is at an inflection point, our platform is becoming the gold standard for AI observability, and the companies building on AI are growing faster than ever. We're looking for a Director of Commercial & Digital Native Sales to lead and scale our mid-market team focused on digital-first and AI-native companies. This is a sales leadership position for a builder and a competitor; someone who thrives in a high-growth startup environment and knows how to build from the ground up. You'll recruit, develop, and inspire a team of hustle-oriented Account Executives who are laser-focused on logo growth and driving Arize's mid-market business forward. Reporting to Sales leadership, you bring strong leadership instincts, a technical sales foundation, and the strategic acumen to build a winning Commercial Sales playbook in an intensely competitive space. You know how to run a technical sales motion, coach reps to excellence, improve win rates, speed up deal cycles, and create programs that elevate your entire team. While we are a remote-first company, the nature of this role requires candidates to be based in San Francisco, CA. What you bring to the table: * A builder's mentality: you don't wait for the playbook to exist, you write it. * Competitive fire: you thrive in fast-moving markets and know how to win in highly contested spaces. * Technical credibility: you can hold your own with engineers and AI practitioners, and you coach your team to do the same. * Talent magnetism: top sellers want to work for you because you make them better. * Startup DNA: you embrace ambiguity, move fast, and figure things out, without losing sight of the bigger picture. WHAT YOU'LL DO TEAM BUILDING & LEADERSHIP * Hire, develop, and retain a high-performance team of Account Executives with a hustle-first mentality and a passion for closing in a competitive, technical market. * Coach and train reps on both sales fundamentals and technical product knowledge, ensuring the team can effectively engage engineers, AI practitioners, and technical buyers. * Foster a culture of accountability, continuous learning, and high ambition across the Commercial / Digital Native segment. GO-TO-MARKET STRATEGY & EXECUTION * Build and execute the Commercial / Digital Native playbook,defining ideal customer profiles, competitive positioning, outbound motions, and account expansion strategies tailored to fast-moving AI and tech companies. * Drive logo growth as the primary success metric, with a disciplined focus on pipeline generation and new business acquisition. * Continuously improve tactics and sales motion within the Commercial / Digital Native vertical, iterating quickly based on market feedback and rep performance data. PIPELINE & REVENUE OWNERSHIP * Own pipeline health and forecasting for the mid-market Commercial / Digital Native segment,partnering with Marketing, SDRs, and RevOps to ensure consistent top-of-funnel generation. * Build programs that elevate your team's output: enablement, competitive intelligence, outreach frameworks, and deal acceleration strategies. * Collaborate cross-functionally with Product, Marketing, and Customer Success to refine messaging, inform the roadmap, and deliver exceptional customer outcomes. YOU SHOULD HAVE * 3+ years of sales management experience, with a track record of building and scaling high-performance teams in a B2B SaaS environment. * 4–5+ years as an individual contributor in technical sales prior to moving into management; you understand what it takes to carry a bag and win. * Proven ability to grow and scale sales teams from early stage, startup or high-growth company experience is required. * Strong network of talented sellers and potential candidates you can call on to build your team. * Demonstrated track record of holding and exceeding quotas in the millions, including experience with logo-based quota models. * Exceptional coaching instincts; you know how to identify what's holding a rep back and how to unlock their potential. * Excellent communication and collaboration skills; you inspire teams, build trust with cross-functional partners, and communicate clearly up and down the organization. * Entrepreneurial mindset; you build programs, processes, and playbooks that scale your team's effectiveness, not just your own. BONUS POINTS * Strong command of AI tools and a demonstrated ability to use them to 10x the productivity and effectiveness of your team. * Experience selling AI infrastructure or to engineering and technical personas is a strong plus. The estimated annual salary and variable compensation for this role is between $280,000 - $380,000 USD, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces. MORE ABOUT ARIZE Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture * Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI * Culturally conscious events such as LGBTQ trivia during pride month * We have an active Lady Arizers subgroup