Position: Event Manager (Full-Time + Benefits) Type: Full-time (non-exempt), expected to work non-standard hours, including nights, weekends, and holidays. Reports to: Senior Event Manager     Are you passionate about creating unforgettable experiences? Join our team at @the Grounds as an Event Manager! You will play a crucial role in coordinating and managing a variety of events, from sporting events and concerts to festivals and fairs. Your expertise will ensure smooth operations, exceptional client services, and successful event outcomes.   Essential Duties & Responsibilities:   * Coordinate events by maintaining close contact with clients and staff, ensuring a high service level. * Guide clients in event preparation by interpreting contract provisions, policies, and procedures. * Keep clients informed about deadline schedules, including floor plan submissions, meeting room setups, insurance requirements, and other relevant details. * Provide clear, concise, and timely communication of detailed requirements to operational departments. * Maintain event-related reports, information, and files. * Maintain a positive public image and generate positive public relations with patrons and staff. * Develop and maintain effective working relationships with industry partners, emergency personnel, and government agencies. * Handle complaints, disturbances, or related problems with the public, staff, or clients. * Investigate, report, and follow up on incidents, including damage or injury to the facility or individuals. * Work extended and/or irregular hours, including nights, weekends, and holidays. * Collaborate with other @the Grounds departments to provide exceptional guest and client services. * Adhere to all @the Grounds security, policy, and procedures to ensure safety. * The position requires step climbing, and walking, working indoors and outdoors, often in extreme temperatures for long periods. * Perform other duties as assigned.   Knowledge, Skills, and Abilities:   * Knowledge of industry terminology, facility capabilities, operational procedures, event coordination, event-related services, and food and beverage operations. * Ability to handle and prioritize multiple tasks and projects simultaneously. * Ability to handle conflicts and take appropriate action during high-tension and stressful situations. * Remain flexible and adjust to situations as they occur. * Effective written and verbal communication skills. * Maintain effective working relationships with clients, employees, exhibitors, patrons, and others encountered during employment. * Possess any appropriate licenses as required by the state. * Experience using Windows, Word, Excel, and other standard office software and equipment. * Must be able to lift 40 pounds.   Education/Experience:   * A degree from an accredited four-year college or university is preferred. * Experience in the event or hospitality profession is required.