Global Production Controller Location: Washington, DC  TS/SCI REQUIRED/Current CI Poly   Responsibilities:   * Receive customer maintenance requests through CMMS, email, telephone, or other methods and accurately enter requests into the CMMS * Review maintenance requests to ensure all required information is complete and accurate * Obtain missing information from requestors, facilitators, facility managers, or building managers as needed * Coordinate with facility managers to receive and input projects into the CMMS * Forward and assign maintenance requests to the appropriate personnel, agencies, contractors, or teams based on established processes * Obtain government direction for requests without predetermined execution methods * Track work executed by other contracts or agencies and provide weekly status updates until completion * Generate weekly status reports including open requests, closed requests, and custom reporting metrics * Assist facility managers, building managers, and other stakeholders with updating project and work request statuses * Coordinate with facility branches globally to support reporting, dashboards, and tracking of service requests and projects * Ensure project documentation is complete, accurate, and properly uploaded into tracking systems Qualifications:   * Active TS/SCI clearance with CI Polygraph * Associate’s degree in Business Management, Engineering, Construction Management, or related field; or certification in Construction Management or similar discipline * Minimum 7 years of relevant experience * Ability to work independently and collaboratively within teams * Proficiency with Microsoft Office applications and similar software tools * Strong time management and organizational skills * Excellent written and verbal communication skills * Strong customer service and stakeholder engagement skills Desired:   * Experience with Service Central, MAXIMO, Infralink, Archibus, or similar CMMS platforms