Position Summary:   We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations. KEY RESPONSIBILITIES * Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery. * Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries. * Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner. * Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods. * Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service. * Complete accurate service tickets, condition reports, and time logs for all calls. * Conduct daily inspections of trucks and towing equipment; report any maintenance issues. * Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations. * Represent the company with professionalism and courtesy at every call. QUALIFICATIONS * Experience operating heavy wreckers or recovery equipment (preferred). * Prior light-duty towing or roadside assistance experience a plus. * Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles. * Ability to work flexible hours, including nights, weekends, and on-call rotations. * Strong communication skills and customer service mindset. BENEFITS * Competitive pay * Health, dental, and vision insurance * Retirement plan with company match * Paid time off and holidays #ZR