Ballad Group Ballad is a purpose-driven organization dedicated to empowering resilient people, businesses, and communities across Canada. Our work is built on trust, respect, and our core values- accountability, collaboration, and entrepreneurship. One of the ways we make an impact is through Professional Insurance Careers, a workforce development program designed to help unemployed individuals who have a desire to rapidly reintegrate to the workforce, gain and maintain meaningful employment in Insurance. The Opportunity Are you knowledgeable when it comes to insurance? Do you enjoy leading people to success? Do you have a passion to change lives through workforce development? If yes, apply now! Ballad’s Workforce Development Division is hiring a new facilitator role for our Professional Insurance Careers (PIC) integrated training program. This program is an occupational skills training program with a focus on the Insurance industry. The objective of the program is to recruit, mentor and guide unemployed individuals who have a desire to rapidly reintegrate  to the workforce, gain and maintain meaningful employment in the Insurance industry. The Insurance Facilitator will have a vital role in Ballad’s Lethbridge Professional Insurance Careers (PIC) program, and we are looking for someone who is: * Accountable * Deliver exceptional services * Be committed to positive social and environmental impact * Collaborative * Build meaningful and inclusive relationships * Be a team player * Entrepreneurial * Be willing to innovate and implement creative solutions * Nourish the entrepreneurial spirit Plus, you need to be: * Person centric and flexible with appetite for problem solving, engaging, and motivating others. * Highly collaborative with history of leading participants to success using a variety of learning modalities to address different learning styles * Success focused with an unwavering commitment of ensuring people are supported to achieve their goals and realize success. * Highly organized and engaged with the ability to manage multiple priorities, pivot directions as needed, respond to immediate need, and work in a high paced, dynamic environment. * Responsive to individual situations and cultivate solutions that ensure the success of the clients, employers and program team This position is in-person in our Downtown Lethbridge office and reports to the Program Supervisor.  You want this position because you will: * Develop, maintain and track individual course and program evaluations for each student; * Teach the Ballad Professional Insurance Careers materials using a variety of learning tools to address different learning styles * Educate the students to successfully pass all exams and certifications by using a variety of learning tools to address different learning styles * Develop/modify workshops and programming to meet the needs of program participants based upon the Professional Insurance Careers curriculum and deliverables; * Assess individual needs of potential participants; * Develop, select and revise course material and curriculum on an ongoing basis; * Collaborate with Senior Program Supervisor to ensure consistency on participant progress and program outcomes; * Develop and maintain professional contacts in the Insurance Industry that may provide enriching experiences and/or work placement opportunities; You are ready for this position because you have the following experience: A professional with proven experience collaborating with unemployed individuals and groups, building and maintaining relationships with staff and external stakeholders, and educating participants from Lethbridge and area. * Relevant insurance credentials such as GLQP or CAIB or CIP. * 2 to 4 years’ experience working in the insurance industry. * Prior experience in leading large groups to success (an equivalent combination of education and professional experience will be considered). * Experience with pre-employment strategies and knowledge of the local labour market are considered assets. * Connections within the Insurance sector in Lethbridge is considered an asset. * Public speaking or group facilitation within a formal environment or on the job must be something you enjoy. * Proven intermediate skill level in Microsoft Office and online database tools (Word, Outlook, PowerPoint, Excel). * Intermediate skill level working in online database tools.