Job Summary: Technical and operational support for all manufacturing processes related to computer or automation equipment, in particular Servo and Engraving equipment.   Essential Functions: * Be an expert in the use of spell/cam software systems and in everything related to the spell/cam work cell equipment * Monitor, test and troubleshoot spell/cam automation cells (computers, peripherals, CNC machines and ergonomics) * Support and troubleshooting of spell/cam parameters for different styles * Test and confirm that changes to the work cell software were applied correctly * Install, maintain, troubleshoot and upgrade the hardware and software of the spell/cam cells, engraving servomechanisms and desktop devices * Support and maintenance to user requirements, including troubleshooting and operator IT training * Develop and maintain detailed documentation of the cell configuration as well as its security and IT infrastructure * Work with a team of people to automate tasks, improve processes, and develop management standards as required * Work closely with the spell/cam system manager at the corporate level * Work closely with other technical departments * Maintain professionalism and a positive attitude as well as appropriate behavior within the facility                                        Specialized Knowledge/Skills: * Advanced Visual Programming Languages (Python, Perl, C++), Web, Scripts and Macros * Desktops and peripherals support troubleshooting. * Windows Server and Linux OS * Windows and MS Office suites knowledge * Detail oriented   Education/Experience: * Computer Engineering (Technical Support or Programming), Mechatronics (Automation) technician. * 2+ years as a Computer Support Technician (manufacturing environment preferred) * Bilingual English/Spanish