IT & SECURITY ENGINEER Location: Remote (U.S. Based)  Type: Full Time Clearance: Must pass FBI fingerprint and background check in multiple states Overview We are seeking a IT & Security Engineer to own GovWorx’s security engineering and IT infrastructure. This is a senior individual contributor role responsible for architecture, hands-on delivery, and technical leadership across identity, endpoint, security operations, and compliance. The ideal candidate brings deep expertise in IAM, endpoint management, and security engineering, and is equally comfortable designing systems and getting into the details. You will serve as the primary technical lead for IT and security initiatives, partnering closely with the Head of IT & Security and cross-functional teams to maintain a strong security posture as GovWorx scales. Experience in regulated or compliance-driven environments is highly valued. You will play a critical role in protecting the systems and data that public safety professionals rely on every day. Key Responsibilities • Own architecture strategy and hands-on delivery for IT & Security engineering initiatives. • Translate security and IT objectives into actionable workflows, automation patterns, and documentation. • Mentor team members on technical troubleshooting, configuration, and best practices; foster a security-first culture. • Evaluate and recommend technologies to improve security posture, service reliability, and operational efficiency. • Own end-to-end identity lifecycle management using Okta as the primary IAM platform. • Maintain and refine RBAC/ABAC models, least-privilege controls, and provisioning workflows. • Implement and support SSO, MFA, SCIM, conditional access, and session security controls. • Conduct periodic access reviews and maintain audit documentation for GovWorx compliance frameworks. • Serve as SME for Jamf (macOS) and Intune (Windows): secure baselines, configuration profiles, provisioning, and compliance enforcement. • Maintain Zero Trust device posture: encryption, patching, MDM enforcement, automated remediation, and application access controls. • Manage and tune the EDR deployment for detection quality and incident readiness. • Deploy self-service endpoint capabilities to minimize employee friction and ensure timely application access. • Maintain centralized logging and monitoring pipelines across identity, endpoint, and SaaS systems. • Create and refine detection alerts for high-signal, low-noise event visibility. • Lead technical investigation during security events: evidence gathering, forensic analysis, containment, and remediation recommendations. • Collaborate with the Head of IT & Security on incident prioritization, communication, and business-impact decisions. • Maintain and optimize core SaaS, collaboration, and IT platforms for reliability and scalability. • Own hardware and software lifecycle management: procurement, deployment, inventory, and secure decommissioning. • Maintain and regularly test backup, continuity, and disaster recovery processes. • Maintain system diagrams, runbooks, SOPs, and internal knowledge articles. • Support GovWorx compliance frameworks through control enforcement, audit evidence collection, and documentation. • Maintain SaaS application and OAuth integration inventory; review and control privileged access and scope boundaries. • Manage lifecycle of service accounts, API keys, certificates, and secrets; enforce secure storage and automated rotation. • Assist in vendor security evaluations, risk assessments, and risk register contributions. Required Qualifications • 5+ years of experience in IT, security engineering, or a combined technical role. • Hands-on expertise with Okta (SSO, SCIM, MFA, lifecycle management) and RBAC/ABAC access models. • Proficiency with Jamf Pro and Microsoft Intune for endpoint management and compliance enforcement. • Experience with EDR platforms, SIEM tooling, and centralized logging infrastructure. • Working knowledge of Zero Trust architecture principles and their practical application. • Experience supporting compliance frameworks (SOC 2, NIST, ISO 27001, or similar). • Familiarity with incident response practices, forensic analysis, and chain-of-custody procedures. • Ability to write and maintain scripts or automation (Python, Bash, or equivalent) for operational tasks. • Strong written and verbal communication; able to translate technical concepts for non-technical stakeholders. • U.S. citizen or authorized to work in the United States. Preferred Qualifications • Familiarity with cloud environments (AWS, GCP, or Azure) and SaaS security posture management. • Experience with PKI, secrets management, and certificate lifecycle practices. • Background in regulated or compliance-driven environments (public sector, healthcare, fintech, or similar). • Prior experience in a technical lead or senior individual contributor capacity. • Bachelor’s degree in Computer Science, Information Security, or a related field; equivalent experience accepted. About GovWorx GovWorx is helping public safety rise to today’s greatest challenge: the loss of experience. Our AI-powered platform, CommsCoach, supports 9-1-1 and emergency communications centers across the country by automating quality assurance, training, and real-time call evaluation—allowing agencies to strengthen their teams and better serve their communities.