Hermeus is a venture-backed defense aviation company reclaiming the lost art of rapid iterative prototyping to build the fastest aircraft in the world today. By prioritizing relentless hardware iteration, we deliver high-speed systems at the pace of the modern battlefield. We work with the Department of War to provide the high-speed capabilities our nation and its allies need to maintain a durable, asymmetric advantage. ABOUT THE ROLE: As a Manufacturing Systems Specialist, you will become the internal authority for our Manufacturing Execution System(Manufacturo) and, over time, support the broader digital manufacturing ecosystem (MES → ERP → PLM). This is a hands-on, highly cross-functional role focused on enabling manufacturing operations through system support, workflow improvement, user training, configuration management, and process optimization. You will work directly with technicians, engineering, quality, inventory, and supply chain teams to ensure Manufacturo is scalable, intuitive, and operationally effective as the company continues to grow.  RESPONSIBILITIES: Daily MNFRO Support Across All Teams  * Contact for HOW-TO Questions, clarifications, or issues  * Work with users, observe usage behavior – not just reacting to tickets  * Identify workaround users are creating because the system/process doesn’t fit  * Translate user intent into clear, correct MES workflow  * Actively support and partner with Engineering, Technicians, Inventory/Supply Chain, and Quality teams  MNFRO Configuration & Administration   * Manage users, roles, permissions, core configuration and licenses  * Identify and resolve system misconfigurations causing operational friction  * Ensure workflows are intuitive, standardized, and scalable across departments  * Review new features that are released and perform operational impact assessments  * Test and validatenew capabilities and enable them into production  * Determine which new features benefit which group and develop a rollout plan  * Publish internal release notes tailored to each team  Training & Documentation  * Create simple, visual guides and build SOPs for all groups  * Conduct short, focused training sessions for all user groups  * Build and maintain an internal knowledge base of “how things work” across teams  * Drive adoption and standardization by making Manufacturo easier, clearer and more usable for everyone   * Train teams in advance so new releases are embraced as opposed to causing disruptions  Proactive process improvement  * Walk the floor and observe real user behavior  * Identify repetitive pain points, unnecessary clicks, confusing steps, or broken flows  * Assess whether issues are process/training/configuration related or product limitations  * Work with cross-functional partners to redesign workflows to reduce friction  * Validate improvements with users and iterate quickly  * Spot opportunities where new features can solve real problems -even before users ask for it  * Identify capabilities user do not know exist and educate them  * Maintain a structured enhancement backlog based on real observations  * Ensure high-quality, validated requests reach the Manufacturo produc team  * Conduct short, focused training sessions for all user groups  * Build and maintain an internal knowledge base of “how things work” across teams  Cross-System Awareness  You are not expected to be an ERP/PLM admin – but you will grow your understanding  * Of how MES data flow to/from NetSuite, Teamcenter, and Data Warehouse  * Identify mismatches and escalate with clarity  * Participate in testing new integrations or workflow changes across systems * Help Digital Transformation ensure end-to-end consistency across the digital thread   REQUIREMENTS: Bachelor’s degree in computer science, engineering, or a related field. Equivalent work experience will be considered  3+ years of MES or Manufacturing Systems experience  Strong communication skills with people from different areas of the business  Excellent at observing processes, asking questions, discovering root causes  Passionate about simplifying work – removing steps, eliminating confusion, reducing clicks  Comfortable with fast-changing manufacturing environments  Understanding of SQL Databases and Querying Ability to thrive in a fast-paced, dynamic environment. Eagerness to learn and adapt to evolving technologies  PREFERRED SKILLS AND EXPERIENCE: Experience with Manufacturo or similar MES (Tulip, Solumina, FactoryTalk, Plex etc)  Aerospace or complex hardware experience  Exposure with ERP (NetSuite, Odoo, Oracle, SAP etc)  Motivated by solving operational challenges with practical, scalable technology solutions    U.S. EXPORT CONTROL COMPLIANCE STATUS  The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. US persons include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending.    EQUAL OPPORTUNITY Hermeus is an Equal Opportunity Employer. Employment decisions at Hermeus are based solely on merit, competence, and qualifications, without regard to race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.