We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience. Description: * Greets patients and visitors * Answers telephone, screens calls, takes complete and accurate messages * Follows office-scheduling procedure to book, coordinate and reschedule patient appointments * Knowledgeable of HIPAA Qualifications: * High School diploma or GED * Computer experience * One-year work experience, preferably in a medical office setting * Knowledge of medical terminology preferred * Experience preferred Location: White Cloud, MI Exempt/Non-Exempt: Non-Exempt Benefits: Full benefits package Employment Type: Full Time Family Health Care is an Equal Opportunity Employer.