WHAT WE OFFER Alfred H Knight is looking for an Operations Administrator to join our team in Geel. Are you strong on admin, customer-focused and do you enjoy organising everything efficiently? Then you might be the colleague we’re looking for. As an Operations Administrator, you’ll act as the link between our clients, inspectors and the operations team. You’ll schedule inspections, keep all parties involved informed and ensure that reports and administrative tasks are completed accurately and on time. The role: * Planning en coördination: You will schedule inspections and liaise with customers, warehouses and terminals. * Customer-focused: You will ensure smooth communication and keep customers informed of progress. * Administration: You will process reports, manage documentation and support the day-to-day operations of the operational team. ABOUT US Alfred H Knight is a fully independent family-run business that has been in operation for five generations. We form a global network that facilitates international trade by providing independent inspection, analysis and consultancy services to the metals, minerals and agricultural sectors. Our work is vital to the global economy and supports worldwide trade and growth. We have built an international reputation for expertise and professionalism in weighing and sampling. We continue to grow by constantly reinvesting in our facilities, our technology and, most importantly, our people. Click here for more information about AHK. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you need to pesses the following qualities: REQUIRED KNOWLEDGE AND WORK EXPERIENCE Required competences * A proactive approach to delivering first-class service. * A team player who treats colleagues with dignity and respect. * A desire to learn and a willingness to develop skills and knowledge. * Excellent communication skills at all levels. * Willingness to go the extra mile to ensure service and customer satisfaction. * Ability to work both independently and as part of a larger team to meet the expectations of customers and the company. * Ability to multitask whilst maintaining efficiency and the quality of service. * Attention to detail and accurate record-keeping. Required work experience * Knowledge of inspection and supervision (desirable) * Practical knowledge of quality service provision and the factors that play a role in delivering a high-quality service. * Experience in a customer service environment or an environment involving direct customer contact. Required languages * Fluent Dutch (Flemish): Essential for day-to-day work and local coordination. * English and French: Professional proficiency in both languages is required. Other * Living in the area of Geel. BENEFITS We offer a stable, rewarding career opportunity and a comprehensive package of employment benefits. You will be joining a world-renowned family-run business that supports global growth and values the people who make our operations possible.