Position Overview  The Operations & Program Assistant provides high-energy, detail-oriented support to ART INC’s Chief Operations & Programs Officer. This role ensures smooth coordination across all programs, sites, and events — helping ART INC deliver trauma-informed, high-impact arts, education, and workforce programs for youth and families.  The ideal candidate thrives in fast-moving environments, enjoys working with young people, and can anticipate needs before they arise. They must be comfortable engaging with diverse children & youth populations, and individuals who may have experienced trauma, ages 7-24.    Core Responsibilities  1. Program & Youth Support  * Assist with daily operations of ART INC’s three flagship programs: ASALA, Pathways to College or Careers, and SOLVE, as well as youth leadership and enrichment events and smaller programs.  * Help coordinate attendance, supplies, set-up, and documentation for after-school and weekend programming.  * Maintain positive, professional, and supportive interactions with students, families, and teaching artists.  * Serve as a calm, consistent adult presence during programming modeling ART INC’s trauma-informed, youth-centered values.  2. Operations, Budget & Grant Support  * Assist the COPO with grant and budget management including organizing receipts, tracking expenditures, and maintaining accurate spending records.  * Support compliance by ensuring financial documentation and reports are completed on time.  * Help the COPO stay on schedule with grant deliverables, budget deadlines, and related administrative tasks.  * Maintain organized digital and paper files for program and grant reporting.  * Monitor and restock supplies, assist with purchasing, and manage program inventory.  3. Administrative & Scheduling Support  * Coordinate calendars, schedule meetings, and prepare materials for internal and external stakeholders.  * Support communication across departments to ensure timely follow-through and task completion.  * Handle correspondence, print materials, and maintain organized systems for documentation.    4. Event & Logistics Coordination  * Help plan and execute community events, field trips, and student showcases.  * Coordinate logistics, setup, supplies, and volunteer support.  * Work collaboratively with the operations and marketing teams to ensure events run seamlessly and reflect ART INC’s professional standards. Project & Manager Support * Assist the COPO in coordinating project management across all program areas and departments she oversees.  * Help ensure Program Managers and other direct reports stay on track with deliverables, deadlines, and reporting requirements.  * Maintain shared project boards, timelines, and follow-up systems (e.g., Kanban, BambooHR, or shared spreadsheets) to keep tasks moving forward.  * Prepare weekly status updates or summary notes to brief the COPO on progress, challenges, and next steps.  * Track meeting outcomes and follow up with responsible staff to ensure accountability and completion.  * Support the COPO in organizing team huddles, retreats, and cross-department meetings to strengthen alignment and communication.    Qualifications  * Associate’s degree or equivalent experience in youth development, education, arts administration, or nonprofit operations.  * Minimum one year of experience supporting programs or administrative functions in a nonprofit, school, or youth organization.  * Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced setting.  * Strong interpersonal communication and teamwork skills.  * Comfort working with Black and brown youth and families from diverse backgrounds.  * Ability to maintain confidentiality and composure in challenging or emotionally charged situations.  * Flexible schedule, including occasional evenings or weekends for events.    Key Attributes  * Mission-driven with deep belief in ART INC’s purpose.  * Self-starter who anticipates needs and follows through without constant supervision.  * Calm under pressure; able to problem-solve quickly and maintain professionalism.  * Compassionate, culturally competent, and committed to equity and inclusion.    Physical Requirements  * Must be able to stand, walk, and move throughout the building during program hours.  * Able to lift up to 25 lbs. for event setup when needed.    Success Looks Like  * Programs operate seamlessly, with all logistics handled in advance.  * Youth feel seen, supported, and safe.  * The COPO is fully supported and able to focus on strategic leadership.  * Communication across teams flows smoothly — with clarity, follow-through, and shared accountability.