Hey there! Thanks for stopping by. We’re Airtasker, the tech company that connects people who need to get things done with those who have the skills to do it. Our mission is to empower people to realise the full value of their skills. This doesn’t just apply to those who use our product. It’s also for our whole team of go-getters who bring the product to life and deliver impact to our community on a daily basis. Because we believe work (and life) is always better when you truly know and appreciate your strengths and skills. As our People Experience Specialist, you'll be at the heart of what makes Airtasker a great place to work. Sitting within our People Operations team, you'll support every stage of the employee lifecycle and help create a workplace where people genuinely thrive. You'll partner with employees, leaders and stakeholders to deliver seamless people operations, an engaging workplace experience, and cultural moments that bring our values to life. And you'll put technology (AI included) to work, simplifying processes, lifting efficiency and making the everyday experience better for our whole team. This is a Sydney-based role reporting to our Head of People. WHAT YOU'LL DO: * People operations & employee lifecycle * Be the first point of contact for our people, offering timely advice and support across the whole employee lifecycle, from pre-employment through to offboarding * Own and continuously improve our onboarding, offboarding and reboarding experiences, keeping them engaging, compliant and true to our values * Coordinate lifecycle administration, including employment contracts, employment changes, probation reviews, parental leave and exits * Keep our employee records and HR systems accurate, with data integrity and compliance front of mind * Lead and support the delivery of People programs across engagement, performance, wellbeing and employee experience * Partner with People Business Partners and leaders to deliver People initiatives, organisational projects and lifecycle activities * Find smarter ways of working by reviewing our policies, processes, systems and resources, and using technology and AI to make them efficient and scalable * Workplace experience, culture & safety * Own the day-to-day running of the office, keeping it safe, welcoming, inclusive and high-performing * Manage workplace facilities, suppliers, kitchen operations, hospitality and office services so employees and visitors have a great experience * Plan and deliver company events and cultural rituals, from End of Financial Year celebrations and Values Awards to volunteering days and all-hands * Partner with employee-led groups like the Vibe Committee on social events, recognition programs and wellbeing initiatives * Keep improving the workplace experience through employee feedback, innovation and technology * Lead our Work Health & Safety (WHS) program, covering compliance, risk management, workplace safety and return-to-work processes You'll be someone who genuinely enjoys making work better for others and brings 2+ years' experience in a People Operations, HR, People Experience or People & Culture role. You're organised, proactive and thrive in a fast-paced environment where no two days are the same. WE'D LOVE TO HEAR FROM YOU IF YOU TICK SOME OF THESE BOXES: * A solid grounding in generalist HR across the employee lifecycle, including recruitment, onboarding and offboarding * Working knowledge of Australian employment legislation, the National Employment Standards (NES) and HR compliance * Familiarity with Work Health & Safety (WHS) obligations, including risk management, incident reporting and return-to-work * Experience with HR information systems (HRIS), people processes and workforce administration * Excellent organisational, planning and project coordination skills, and you're comfortable juggling multiple priorities * Strong written and verbal communication, including preparing policies, documentation and employee comms * High attention to detail and sound judgement when handling confidential information and employee data * A problem-solving, continuous-improvement mindset, always spotting ways to make things better * Confidence using HR systems, Google Workspace and AI-enabled tools to boost efficiency and experience * A genuine passion for people, culture and creating exceptional workplace experiences, with curiosity about new tech and better ways of working   OUR PEOPLE EXPERIENCE: Our people team at Airtasker are dedicated to designing an industry leading people experience. This means creating an environment where you are empowered to do your best work and realise the full potential of your skills. Thriving * Hybrid working - when it comes to working, there’s no “one size fits all” approach, with Airtasker you choose the environment that helps you do your best work. * Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth. * Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes centre stage. * Wellbeing support - our Employee Assistance Program provides confidential access for our people to GPs, dieticians, counselling and mental health specialists, providing essential support whenever needed. * Airpowerment Fund - we provide a $200 allowance to spend on anything that supports your health & wellbeing. Rewarding * Airtasker credits - it’s a great feeling to get things done. Even greater when you get $1000 worth of credits every year to help you check off your to-do list and connect with our community of Taskers. * Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills. * Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year. Belonging * DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker. * Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you. Growing * Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and budget allowances to invest in your growth. * 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth. * Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about. Celebrating * Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy. * Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote. * Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate. At Airtasker we believe in culture add - that each person is different and has their own background, learnings and unique experiences that can add to the Airtasker cultural tapestry. We pride ourselves on our inclusive culture, and encourage applications from people of all backgrounds. To all recruitment agencies and talent suppliers: Airtasker does not accept unsolicited resumes. Airtasker is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our job postings or directly to our managers. If you are on our supplier list and have terms in place, ensure you work alongside our internal TA team and do not send resumes directly to managers. #LI-TR1 #LI-Hybrid