Company Introduction   Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.     Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”       Role Overview   Taiwan Finance team is a finance business partner for Coupang Taiwan. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Principal Financial Planning & Analysis (FP&A) focusing on our Customer Service operations   What You Will Do  *  Identify key input/output metrics impacting Retail P&L *  Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders *  Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results *  Perform root cause analysis by retrieving the right data and diving deep    Basic Qualifications   *  6+ years of experience in financial planning and analysis in a fast-paced technology-oriented organization (eCommerce preferred) *  FP&A experience (Corporate financial planning and reporting) *  Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced and growing environment *  Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation *  SAP and Excel skills *  Good communication skill in English    Preferred Qualifications  * Experience with data visualization tools (e.g. Tableau, PowerBI) * SQL proficiency     Recruitment Process and Others     Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.    Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/