About Eye Security Eye Security is providing cybersecurity with embedded cyber insurance solutions for organizations in Europe. Headquartered in the Netherlands, we are already over 190 FTEs and continue to grow internationally. We combine cutting-edge technology with hands-on expertise to detect, respond to, and recover from cyber threats in real time. Our team brings together talent from intelligence, military, tech, and consulting backgrounds — all united by a shared mission: to make enterprise-grade cybersecurity accessible to every business, not just the big players. At Eye, you’ll work on projects with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. About this role We are looking for a Senior Cybersecurity Specialist (f/m/x) to join our Security Operations team and help protect our clients from real-world cyber threats. In this role, you will investigate complex security incidents, support incident response engagements, and act as a senior escalation point within our Security Operations Center (SOC). You will work closely with our Managed Detection & Response (MDR) team, support customers during high-pressure situations, and help improve the processes and playbooks that keep our operations running effectively. This position combines hands-on investigation work, client communication, and operational ownership in a fast-growing cybersecurity company. What you will do • Investigate and respond to cybersecurity incidents, including business email compromise, account compromise, ransomware, and other security threats. • Act as a senior escalation point for complex alerts and investigations within the SOC. • Take ownership of complex investigations, Business Email Compromise (BEC) cases, and other escalated incidents. • Communicate clearly and confidently with clients, guiding them through investigations, remediation activities, and security incidents. • Support MDR operations and participate in a 24/7 on-call rotation. • Collaborate with internal teams including Security Operations, Customer Success, Support, and Product. • Improve internal playbooks, documentation, processes, and tooling to strengthen our security operations. • Contribute to initiatives such as automation, threat intelligence, and operational improvements. What you will need • Proven experience in Security Operations (SOC), Managed Detection & Response (MDR), Incident Response (IR), DFIR, CSIRT, CERT, or similar cybersecurity environments. • Experience investigating and responding to security incidents independently. • Strong understanding of modern attack techniques, incident response methodologies, and security operations. • Experience working with technologies such as Microsoft 365, Azure, Windows environments, EDR solutions, SIEM platforms, and cloud infrastructure. • Excellent communication skills and the ability to remain calm and structured during high-pressure situations. • Strong analytical and problem-solving skills with a natural curiosity to investigate root causes and improve processes. • A collaborative mindset and willingness to support teammates, customers, and internal stakeholders. • Fluency in Dutch and English. • Residence in the Netherlands. • Availability to participate in a 24/7 on-call rotation. Nice-to-have • Experience investigating Business Email Compromise (BEC) incidents. • Experience with digital forensics, threat hunting, or threat intelligence. • Experience creating playbooks, documentation, or operational procedures. • Experience mentoring junior analysts or acting as a technical escalation point. What we offer • A meaningful mission: protect organizations across Europe from real-world cyber threats • Work with top-tier professionals from national CERTs, intelligence agencies, and leading tech backgrounds • A remote-friendly culture with quarterly meetups and annual company retreats (in Spain, Portugal, Italy…) • Thursday socials to stay connected • A generous time-off policy, including wellbeing and volunteering days