Talent Operations Associate Position Title: Talent Operations Associate Reports to: VP People Operations Location: UK Remote  Contract Type: Full-Time, Permanent About BibliU BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI. The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year. We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn. Here's what makes our story compelling: Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business. We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities. Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London. Position Overview We are looking for a highly organised and detail-oriented Talent Operations Associate to support the end-to-end hiring process and ensure an exceptional candidate and hiring manager experience. This role plays a critical part in enabling efficient, compliant, and high-quality hiring across the business. In addition to recruitment coordination, this role will provide operational support to the People function, including covering key employee lifecycle administration responsibilities during absences of the People Operations Generalists. This is an ideal opportunity for someone with 1–2 years of experience in recruitment, HR, or sales who is looking to grow their career in Talent Acquisition. What you will be doing: Recruitment & Talent Coordination * Open and close roles within the ATS, ensuring accurate job postings and documentation * Support hiring managers with shortlisting candidates against role criteria * Coordinate and schedule interviews across multiple stakeholders * Serve as a primary point of contact for both hiring manager and candidates throughout the hiring process * Draft, prepare, and issue employment offer letters, ensuring accuracy of compensation, start date, and contractual terms * Support direct sourcing efforts for selected senior or hard-to-fill roles * Maintain accurate and compliant hiring data and ensure interview scorecards are completed * Ensure recruitment processes are compliant, consistent, and well-documented * Contribute to improving hiring workflows, reporting, and candidate experience * Support and lead on  resource planning and salary benchmarking processes  Hiring Quality & Process Excellence * Support achievement of hiring success metrics and retention outcomes * Monitor recruitment SLAs and follow up with hiring managers as needed * Maintain organised and audit-ready recruitment documentation People Operations Support (Absence Coverage) * Provide coverage for payroll processing during People Operations Generalist absences * Support benefits administration, including enrolments, changes, and employee queries * Liaise with payroll and benefits providers as required * Ensure accuracy and confidentiality of employee data * Assist with broader HR administrative tasks as needed What Success Looks Like * Roles are opened, managed, and closed efficiently and accurately * Hiring managers receive timely coordination and support * Candidates report a positive, professional hiring experience * Hiring success metrics remain at or above target thresholds * Payroll and benefits processes run smoothly during coverage periods * Recruitment documentation is complete and audit-ready Must have: * 1–2 years of experience in recruitment, HR, talent coordination, or sales * Experience coordinating interviews and managing multiple stakeholders * Strong organisational skills with the ability to manage multiple open roles simultaneously * Excellent written and verbal communication skills * High attention to detail, particularly in documentation and compliance processes * Experience using an Applicant Tracking System (ATS) * Comfortable handling confidential and sensitive employee information * Strong follow-through and accountability — able to ensure tasks are completed end-to-end * Basic understanding of recruitment compliance (documentation, interview scorecards, data accuracy) Good to have: * Experience directly sourcing candidates (LinkedIn Recruiter or similar tools) * Exposure to hiring for senior or specialist roles * Familiarity with hiring success metrics or structured hiring frameworks * Experience working in a high-growth or scaling organisation * ATS administration experience (BambooHR experience would be a major plus!) Benefits Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work. Here's what we offer: * 🌴 35 days holiday per year (excluding public holidays!) - yep, that’s not a typo! * 🎂 Your birthday off * 🌱 12 scheduled company wellness Fridays off per year * ❤️ Enhanced maternity & paternity allowance * ⏰ Flexible working hours - we’re a remote team spread across the US and UK * 💻 Work-from-home allowance to help you set up your dream WFH station * 🚴 Cycle-to-work scheme (UK) * 🛟 Life Insurance up to 4 x salary  * ❤️ Private health insurance We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work. Please note: We do not work with external recruiters/recruitment agencies. This position will be filled directly by BibliU and we kindly request that external recruiters/recruitment agencies refrain from submitting candidates for this role.