THE LONGBOARD [ST. JOHN] | BAR MANAGER   FULL BENEFITS Complete HealthCare Dental Insurance Vision Insurance Accidental Death & Dismemberment Life Insurance Paid Time Off  [Full Time Qualification Required. Terms and Conditions Apply]   NO LATE NIGHTS HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]   OUR EXCITING WORK ENVIRONMENT The Longboard [St. John] is a Caribbean-inspired coastal kitchen, focusing on fresh, local ingredients. We offer light and healthy fare and creative cocktails inspired by coastal regions around the globe. The Longboard celebrates the adventurous yet laid back ocean lifestyle of the islands, embracing St. John’s tropical setting, local flavors, and relaxed island mentality.   THE OPPORTUNITY The Bar Manager supports the Beverage Director and General Manager in building a cohesive team and creating & maintaining a beverage program that inspires and satisfies guests. Alongside the management team, this individual will assist in creating an environment of fun, warm and relaxed hospitality. The right candidate must have the ability to manage people and the ability to bring creative solutions to the table. This person must have a solid understanding of managing costs, upholding menu standards, and controlling inventory. The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys coaching and working alongside a large team to improve performance and increase retention.   RESPONSIBILITIES Personnel Management / Communication * Contribute to the education of beverage programs for the staff. * Train new bartenders in the “Ballast Way”. * Maintain an accurate plan of restaurant staffing needs. Assist with interviewing and hiring candidates. * Assist Beverage Director and GM with employee supervision, discipline, training, development, and termination. * Develop employees by providing ongoing feedback, establishing performance expectations, and assisting with performance reviews. Help and inspire each employee to reach their greatest potential. * Demonstrate integrity in all areas, both personal and professional. Instill trust and dependability among the staff, always working with a team mindset and from a place of respect.   Product Ordering / Invoicing / Inventory * Responsible for effective maintenance of inventory, invoices, and statements as they pertain to the beverage program. * Organize and conduct regular education classes for staff. Classes should focus on cocktail/beer/wine knowledge, guest communication, and sales techniques. * Ensure that all financial and personnel administrative duties are completed accurately, on time, and in accordance with company policies and procedures.   Revenue / COGS * Drive beverage sales and enhance the guest experience. * Responsible for achieving financial targets with respect to beverage sales; make every effort to achieve financial goals of cost of goods sold, sales and inventory levels. * Adhere to company standards to increase sales and minimize costs.   Cleanliness * Enforce cleaning duties on daily, weekly, and monthly levels. (Schedule and attend bar cleans every period.) * Ensure proper safety procedures are in place to provide a safe working and guest environment, and to reduce the risk of injury and accidents. Report employee or guest accidents promptly. * Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. * Ensure compliance with operational standards, health department regulations and all federal/state/local laws. * Always follow and enforce company policies and procedures.   Operations / Cocktail Program * Assist in the development and maintenance of the beverage program, including menu creation. * Ensure positive guest service in all areas. Promptly investigate and resolve complaints concerning service and food quality, taking any and all appropriate actions to turn dissatisfied guests into regulars. * Responsible for creating, delegating, and managing the bar prep schedule and bar prep needs.  * Create lasting relationships with guests to ensure contagious loyalism. * Ensure consistent, high quality of service and beverage preparation.   Documents / Organization * Administration can include updating all beverage lists, invoicing, ordering, inventory, meeting with suppliers, reporting and approval process. * Updating and maintain all bar documents. Including but not limited to cocktail specs, in-house recipes, cleaning duties, etc. * Perform other duties and responsibilities as required or requested.   QUALIFICATIONS Self-discipline, initiative, leadership ability, and outgoing nature * Exceptional communication skills * Strong computer skills * Beer and spirits knowledge * Wine service knowledge * Food and wine pairing knowledge * Craft cocktail knowledge * Budget/cost analysis * Profit and loss management * Minimum 1 -2 years of experience in a supervisory position for a full-service, high volume, casual dining restaurant or other food and beverage establishment with a similar capacity and clientele * Ability to work flexible hours, including nights, weekends and holidays as needed   WHO WE ARE We believe in living our values, some of which are: * Without integrity, all else fails. * We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company. * Without creativity, there is no innovation. * We believe that only a happy and professional staff can give the level of personal service we demand. * We believe in providing legendary service – the unique and powerful sort of personal care and attention that our guests tell stories about. * We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.   COMPENSATION AND BENEFITS We offer competitive pay and a comprehensive benefits package. We encourage our employees to grow and learn and offer many opportunities for personal and career development.   EQUAL OPPORTUNITY EMPLOYER The Longboard [St. John] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.