Job Title: Travel Support Specialist – Client Services Location: Remote About the Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. RESPONSIBILITIES: * Respond to client inquiries about existing or upcoming trips. * Resolve travel issues (delays, cancellations, schedule changes) in real time. * Communicate with airlines, hotels, and tour providers to make changes. * Confirm itinerary details, send reminders, and provide travel tips. * Document interactions and maintain client records in our CRM system. REQUIREMENTS: * Previous experience in a travel agency or customer support role. * Strong attention to detail and excellent communication skills. * Ability to work flexible hours, including evenings or weekends if needed. * Tech-savvy and comfortable using booking platforms and CRMs. WHY WORK WITH US? * Remote work and flexible schedule. * Growth path into full-time travel advisor or team lead roles. * Travel discounts and ongoing professional development.