WAREHOUSE ASSOCIATE Location: Kentish Town (NW5) Working pattern: Onsite | Full-time | Shift-based (30 hours per week) Pay: £14.40 per hour Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground. We’re looking for a Warehouse Associate to join our Kentish Town team. Our Warehouse Associates are the beating heart of our day-to-day site operations. You’ll work closely with your management team to ensure our loyal customers get what they want when they need it, ensuring the smooth running of our Hop sites. Get to know our Site Operations team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING Here’s what your day-to-day might look like: * Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines. * Maintain product integrity by ensuring all goods received and dispatched meet our high standards for freshness and quality. * Facilitate seamless logistics through clear communication with riders to ensure prompt order handovers. * Drive inventory excellence by supporting the intake of daily stock deliveries and assisting with ongoing inventory management. * Champion site safety and standards by maintaining a clean, organized warehouse environment for the whole team. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Adaptability in fast-paced environments, with the ability to remain focused under pressure. * Strong attention to detail to ensure order accuracy and high-quality stock control. * Effective communication skills to collaborate with teammates, managers, and riders. * A proactive, hands-on mentality with a drive to solve problems as they arise on-site. * A customer-first mindset, understanding that your speed and accuracy directly impact the user experience. * Previous experience in FMCG, Retail, or Warehouse environments is valued but not required. WHY JOIN US? At Deliveroo, operations are central to how we build trust across our marketplace. You’ll work in a fast-paced environment where service excellence drives real impact. * 🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace. * 🌱 Grow through doing: Develop problem-solving, communication, and leadership skills with structured progression pathways and real opportunities to move into management. * 🤝 Be part of a tight-knit culture: Work collaboratively to achieve shared goals in an environment that values support, ownership, and resilience. * 🕒 Flexibility that works for you: Enjoy the benefits of shift-based work that fits your schedule. OUR INTERVIEW PROCESS We aim to create a fair process that lets your skills shine: * Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you. * Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue. * Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next. * Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers. * Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result! OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.