Account Management Associate

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Ho Chi Minh City Full-time Posted 3d ago

WHAT YOU’LL DO Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities; Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries; Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights; Collaborate with the marketing department on…

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