*DO NOT APPLY FOR THIS JOB IF YOU ARE NOT PROFICIENT IN EXCEL AND MICROSOFT OFFICE. THIS IS A MUST SKILL TO DO THIS JOB* Full Job Description Caring Hands Behavioral health Center is an Outpatient Mental Health Clinic with PRP services. We are looking for an Administrative Assistant/Office Manager to join our team. Our starting salary will range based on experience. Our is office located in Baltimore City. Position Summary: The Administrative Assistant of the OMHC is responsible for providing administrative support to ensure efficient operation of the office. Supports directors, managers and staff through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Position Responsibilities: * Use persons-centered, customer service oriented, concierge services for the OMHC * Handle sensitive information in a confidential, respectful manner * Ability to work in a multi-disciplinary team * Provides all administrative duties included but not limited to printing, copying, mailings, faxing, filing, phones, email, responding to requests, support to clients, ordering supplies, and other duties as assigned. * Organize and schedule meetings and keep accurate record of meeting minutes * Produce and distribute correspondence memos, letters, faxes and forms * Assist in the preparation of regularly scheduled reports * Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques * Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies * Contribute to team effort by accomplishing related results as needed * Write letters and emails on behalf of other office staff * Maintain computer and manual filing systems * Develop and coordinate office procedures and resolve administrative problems The Office Manager will: * Be responsible for opening and closing the clinic each day * Serve as the first point of contact to welcome clients and staff to the clinic * Conduct intake interviews and collect new client information for treatment referrals * Ensure effective telephone and mail communications both internally and externally, responding to intake and other requests from current and potential client families and staff * Ensure clinic is clean, safe, and presentable at all times * Maintain client and office files * Generate general correspondence for staff and client families * Provide administrative support to the Chief Executive Officer and Clinical Director * Schedule staff for client treatment sessions * Serve as liaison to all outside vendors * Perform or facilitate maintenance of office equipment, including cleaning, maintenance, and repairs * Maintain inventory of office supplies, and order additional supplies as needed * Maintain client and staff attendance records * Submit billing for weekly client sessions * Conduct benefit checks for potential clients * Other duties as assigned Requirements: Education, training & experience: * High school diploma or equivalent required; Associates degree in office administration or related field preferred. * 2+ years experience as an Office Manager or Administrative Assistant required, healthcare environment preferred Knowledge of: * Extensive knowledge of office management procedures * Technology, including software applications in word processing and spreadsheets (MSWord, PowerPoint and Excel) Ability to: * Communicate effectively in both oral and written form * Perform general clerical duties including maintaining accurate client records and preparing clear and concise records * Use a computer and behavioral software to prepare documents and maintain client records * Follow guidance from senior-level staff to enhance own professional development * Work with a diverse team of professionals and clients in a respectful manner * Handle sensitive and confidential situations * Juggle multiple competing tasks and demands * Work independently * Work effectively and collaboratively within a team Skills: * Excellent organizational skills * Excellent customer service skills * Demonstrated poise, tact and diplomacy * High level interpersonal skills in order to interact effectively with clients, families, and staff * Strong attention to detail * Effective time management skills Other requirements: * Understanding and appreciation for children with special learning needs * Track record of reliability and punctuality * Successful completion of fingerprinting and criminal history background check * Satisfactory reference checks * Must pass tuberculosis test Qualifications: * Demonstrated ability to work within diverse settings and populations * Knowledge of office management systems and procedures * Excellent time management skills and ability to multi-task and prioritize work * Attention to detail and problem-solving skills * Excellent written and verbal communication skills * Strong organizational and planning skills * Proficient in MS Office, Power point and Excel * Experience in the field or in a related area. OMHC experience preferred. * High school diploma or equivalent; college degree preferred Job Type: Full-time Pay: $17-$19/hr Schedule: * Varies * Monday to Friday Work Location: * One location Work Remotely: * No *DO NOT APPLY FOR THIS JOB IF YOU ARE NOT PROFICIENT IN EXCEL AND MICROSOFT OFFICE. THIS IS A MUST SKILL TO DO THIS JOB*