Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries.  Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes.  The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.   Our Mission Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.   Our Values Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.   Why Employees Want to Work with Us We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card. Overview Reporting to the Property Manager, the Property Administrator is responsible for the professional operation, management, administration and leasing of a Centurion apartment community in Gatineau QC. The Property Administrator is responsible for managing all related resources, contracts, tools and supplies to ensure the building is managed effectively and efficiently to established standards and within established budgets. Responsibilities Relationship Development Develop and foster positive relationships with co-workers, Vendors and Residents. Ensure proactive timely resolution of all co-worker, Vendor or Resident concerns. Customer Service Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community. Ongoing Operations Operate properties consistent with the expectations of Centurion’s Corporate standards and approved annual budgets. Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to at all times. Respond to Resident questions, concerns, or complaints in a timely and compassionate manner. Inspect vacant suites to ensure rent readiness and complete move-in/move-out inspections when applicable. Ensure the timely collection of outstanding rent monies. Prepare and administer all written correspondence with Residents, including building notices, maintaining accurate records of communications in the S: Drive at all times. Assist the Property Manager with the preparation of work and purchase orders by attaching the quotes received from service providers, following up on maintenance orders as required. Liaise with vendors and outside service providers, allowing them access to the buildings as necessary. Maintain all building inventories and logs, including the month-end package. Market, show and rent apartments, professionally responding to telephone and “walk-in” inquiries. Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits. Perform Landlord reference checks, process credit checks; complete and submit the post-lease checklist. Personally notify all applicants of the Landlord’s decision regarding their application to rent. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Retrieve packages and mail, opening, sorting, and distributing all incoming correspondence. Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Be accessible in person or by phone while on call to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency. Complete other duties and tasks as assigned by the Property Manager. Requirements * Minimum Grade 12 education, some relevant post-secondary education preferred; * Experience in Property Management considered an asset. * Strong interpersonal and oral communication skills; * Excellent organizational skills with a strong ability to prioritize and multi-task; * Able to work both independently and comfortably as part of a team; * Aptitude for working in a deadline-oriented environment; * Detail-oriented; able to resolve problems using facts, sound reasoning and common sense; * Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner; * Strong command of MS Office products: Word, Excel, PowerPoint, Outlook; * Commitment to discretion and confidentiality; and * Experience with Yardi property management systems considered an asset. We thank all applicants for their interest in Centurion however, due to the volume of applicants we receive, only those selected for interview will be contacted. Centurion Asset Management Inc. | Centurion Property Associates Inc. est un employeur inclusif et offrant des chances égales. Si vous avez besoin d'un logement pour personnes handicapées pour participer au processus de recrutement, veuillez nous envoyer un courriel. Nous répondrons à vos besoins en vertu du Code des droits de la personne de l'Ontario et du Québec.