AI Support Engineer, Government - San Francisco, CA

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San Francisco Remote Full-time$180k–$260k / year Posted 30+ days ago

Market rate. This role pays around the $170k median for similar USD roles (123 comparable postings in our corpus).

Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am…

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