Mirrai Careers

area collection manager east - recovery

Company hidden

multiple Full-time Posted 10d ago
WHAT WILL YOU DO: * manage collection operations across a defined state/region for assigned buckets ensuring that collection processes are adhered to and targets are met * lead and develop a team of CMs providing training coaching and performance management to ensure effective collections * drive the team to achieve resolution rates/normalization rates or ROR for recovery * manage relationships with external collection agencies ensuring they adhere to organizational standards and deliver the required outcomes * evaluate agency performance regularly and address any issues to improve…

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