Associate Collections Specialist

Company hidden

India Posted 30+ days ago

RESPONSIBILITIES: COLLECTIONS * Manage an assigned book of customer accounts, monitoring aging reports and proactively following up on past-due invoices via phone and email. * Prioritize and manage multiple accounts and competing deadlines independently, escalating high-risk or complex accounts as needed. * Build and maintain a track record of improving collections performance, including reducing days sales outstanding (DSO) and aged receivables. * Negotiate payment timelines or arrangements with customers when needed, balancing timely recovery with a positive customer experience. CASH…

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