About Aspire At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!   Our mission: To deliver technology like no other! We look for dynamic individuals who embrace technology, think differently, collaborate as team players, and are driven by continuous improvement with a focus on great results for our customers. About the role We are looking for an Associate Cyber Security Analyst to join our growing 24x7 SOC team. You will be responsible for supporting key day-to-day operations of our Security Operations Centre, working alongside our L1, L2 and L3 analysts. This role is varied to support your continuous development and will include security alert investigation, vulnerability reporting, carrying out support tasks and engaging with third parties. You will be customer-focused and play a key role in ensuring the security and integrity of their systems and data. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none. What you will be doing  * Monitor security queues, triage alerts, and determine incident severity. * Stay updated on threat intelligence and integrate it into operations. * Engage in ongoing learning and professional development. * Support vulnerability scans and report generation. * Collaborate with team members and participate in meetings. * Answer customer calls in a professional and friendly manner, acting as a first point of contact for Real Protect customers and IR engagements. * Conduct thorough investigations and escalate complex cases. You will suit the role if you have * Experience with security tooling, whether that be in a commercial setting or home lab. * Prior experience in an IT-related background. * Awareness of security technologies. * A willingness to learn and good attention to detail. * Experience in conducting security investigations and triaging alerts. * Understanding of threat intelligence and its integration into operations. * Strong communication skills for handling customer calls and emails. * Collaborative mindset and ability to work effectively in a team. * It is advantageous but not essential to have the following certificates: TryHackMe Level 1. It is a great opportunity to build on your skillset. Ideally, you’ll be educated to a degree level, with a degree in the relevant field and possess a keen interest in cyber-security. Our values We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.   At the heart of everything we do are our core values which guide how we work and grow together: * Ambitious: We are driven by data to achieve the best results. We push ourselves to be our best and make an impact while delivering the best experience for customers and colleagues. * Sincere: We do the right thing for our customers and colleagues. We are honest, provide independent advice and support each other as one team. * Passionate: We love what we do. We take pride in our work and consistently deliver high-quality results. * Innovative: We are bold and take action to develop creative solutions. We learn from mistakes and strive for continual improvement. * Reliable: We collaborate to achieve the best results and ensure people can depend on us. * Expert: We are technical experts who continue to learn and grow. We share knowledge and ensure customers achieve their ambitions through the right technology. Salary  £28,750 - £33,350 per annum (depending on experience. Salary inclusive of a 15% shift uplift) Benefits Here at Aspire, we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can! * Travel benefits including free parking, subsidized travel passes and much more! * Health Cash Plan * Cycle to Work Scheme * Network Benefits * Employee Assistance Program * Enhanced Annual Leave Entitlement (increasing with length of service) * Enhanced Maternity, Paternity and Parental Schemes * Enhanced Pension Scheme * Tech Purchase Scheme * Electric Vehicle Salary Sacrifice Scheme * Employee referral scheme * New business referral scheme * Discounted Gym Membership * Life Assurance and Critical Illness cover Location and Working Arrangements You will be based at Aspire’s Gateshead head office with travel as required.   Hours of work Shift working, 44 hours per week, 4 days on, 4 days off followed by 4 nights on, 4 nights off. Equality, Inclusion and Diversity at Aspire Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential. Interview Process We generally conduct interviews in three stages, lasting approximately 2-3 weeks, depending on everyone’s calendars. * Shortlisted candidates will be invited to a pre-screening call via Teams to discuss your experience and what you’re looking for in your next role. * Successful candidates will be invited to an interview with the Hiring Manager. * If successful in an interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s). #AspireForMore