Associate Director, Customer Compensation & Policy

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Toronto, Ontario, Canada Posted 30+ days ago

The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how the company compensates customers across all markets and brands. This is not a policy maintenance role. It is a strategic function that sits at the intersection of customer economics, operational data, behavioral experimentation, and cross-functional influence. You will own one of the most financially material and customer-sensitive levers in the business. You will shape a multi-year roadmap and hold peers in Operations, Technology, Finance, and Market Leadership…

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