Associate Manager, Customer Success

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Los Angeles, CA Posted yesterday

You will report into the Manager, Customer Success for the NAM region on our Customer Success team in our In-Store organization. YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Mentor, inspire and grow our team of high-performing Customer Success Managers in North America * Develop best practices, user adoption, and retention strategy for your team * Partner with Onboarding and Sales to ensure successful implementations and smooth transitions to Customer Success * Track account performance and health through engagement data (via tools like Looker) to identify churn risk and…

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