Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.   The Appian Solution Engineering team, provides elite technical expertise to our customers and partners around the globe. Operating at the intersection of Information Security, Business Technology, and Cloud Architecture, our engineers touch every layer of the product. We thrive in a culture of respect, inclusion, and continuous learning, working closely together to tackle the most challenging data, performance, and infrastructure puzzles encountered by our user base. As an Associate Solution Engineer, you will occupy a foundational, highly versatile execution role. This position is vital right now because rapid software adoption and complex multi-tenant cloud ecosystems require creative engineers who can span multiple disciplines - from data analytics to systems administration. Acting as a technical "Jack/Jill of All Trades," you will dive deep into the platform's codebase, identify performance bottlenecks, and partner directly with major global corporations to guarantee absolute Enterprise-Grade Orchestration. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. What You’ll Do * Deliver Exceptional Customer Interaction: Provide world-class technical support and strategic engineering guidance (both verbal and written) directly to our largest enterprise customers and global partners. * Diagnose & Solve Complex Problems: Dive deep into application logs, system behaviors, and unexpected anomalies to design creative, long-term technical solutions. * Drive Continual Platform Improvement: Collaborate closely with client engineering teams to continuously optimize the availability, speed, functionality, and security of their platform deployments. * Leverage Data Analytics: Analyze complex system performance telemetry, usage metrics, and transaction trends to proactively identify optimization opportunities. * Support Enterprise Availability: Participate in a flexible, low-frequency after-hours support rotation (approximately once every 10–15 weeks) to ensure continuous global operations. * Engage in Continuous Growth: Take advantage of elite corporate development tracks, including Appian University, technical presentation training, and specialized business programs to accelerate your career trajectory. Required Qualifications * Education: Currently pursuing a Bachelor’s degree or Master’s in Computer Science, Computer Engineering, Data Science, Information Systems, or a related STEM field with a strong academic record. * Communication: Exceptional written, verbal, and interpersonal communication skills, with the ability to collaborate effectively in a professional environment and translate complex technical concepts into clear, actionable solutions for global clients. * Experience: Prior experience in a professional, academic, or technical setting (includes internships, research, capstones, or consistent part-time/full-time employment). * Analytical Mindset: A strong passion for data analysis, reverse-engineering complex workflows, and discovering how software systems interact under heavy enterprise loads. * Support Enterprise Availability: Provide after business hours support for proper handoff with our other regions as needed. In addition, flexibility to provide after hours weekend support for up to 14 weeks per year - Up to 1 quarter per year working this adjusted schedule may be required (Sunday-Thursday or Tuesday-Saturday). Preferred Qualifications * Foundational programming or scripting experience using languages such as Java, C#, Python, Ruby, Perl, or PHP. * Exposure to Relational Database Management Systems (RDBMS) and querying structures, including MySQL, Oracle, or SQL Server. * Basic systems administration familiarity across Linux or Windows operating environments. * Proven fluency in AI and LLMs, encompassing both the strategic development of AI-powered platform capabilities and the hands-on application of AI tools to accelerate daily workflows.  * Demonstrated leadership experience (e.g. executive roles in student organizations, club leadership, or captaincy of team-based activities). At this time, Appian will not sponsor a new applicant for employment authorization for this position. Thank you for your interest in joining our team! Please note that we will officially begin reviewing applications and scheduling interviews starting August 2026. We appreciate your patience and look forward to connecting with you then. At Appian, we embrace AI as part of how we work and innovate. While candidates are encouraged to use AI for preparation and learning, we restrict AI usage for live interviews and assessments unless otherwise specified. In some cases, AI use may be part of the assessment, and expectations will be communicated in advance. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.  Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $82,000—$85,000 USD Tools and Resources  * Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.  * Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. * Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.  Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice