Back-Office Support Coordinator

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Bogotá Posted 30+ days ago
Join the company and be part of the financial revolution as we expand into Colombia! We’ve recently received our banking license in Mexico and are entering an exciting phase of growth, continuous innovation, and real opportunities for people who want to help build something great. As a Back-Office Support Coordinator, you will lead the second-line Customer Care operation in Colombia, managing complex cases that could not be resolved by the first line of support and either resolving them directly or coordinating with the appropriate teams (Legal, IT Support) to ensure timely resolution and…

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