Bilingual Product Support Associate

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Toronto, Canada Remote Full-timeCA$50k–CA$60k / year Posted 2w ago

Please note: the company Product Support operates from 8am-8pm (ET) M-F and 9am-5pm on weekends. Following a M-F 9-5 onboarding period, this role will follow a fixed schedule of five consecutive 8 hour shifts within operating hours. THIS ISN’T ANY ORDINARY SUPPORT ROLE. HERE'S WHAT YOU’LL BE RESPONSIBLE FOR: PRODUCT SUPPORT & SERVICE DELIVERY * Provide Exceptional Support: Deliver award-winning product support, product education, and bespoke solutions for our customers that are exceptional, courteous, and on-brand. We are not a bank. Our interactions are human, empathetic, and memorable.…

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