Billing Support Specialist

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Remote, Global Remote Full-time Posted 9d ago
You’ll take ownership of customer billing inquiries across EMEA, partnering directly with customers and working cross-functionally with our Billing Engineering team. Beyond resolving issues, you’ll help identify patterns, improve workflows, and contribute to product enhancements that scale. This role is ideal for someone who thrives in async, fast-paced environments and is excited about helping millions of customers. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: * Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests…

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