Mirrai Careers

Call Center Manager

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New York, New York, United States Posted today
#Onsite Reports To: Client Services Manager, Client Services Supervisor, or equivalent leadership Business Hours: Monday–Sunday | 8:00 AM–5:00 PM | Shifting Schedule, Onsite LEAD A HIGH-PERFORMING CUSTOMER SERVICE TEAM The Call Center Manager oversees daily call center operations and supports a team responsible for inbound customer service, sales inquiries, group bookings, and ticket reservations. This role ensures customers receive prompt, professional, and personalized service while maintaining operational and sales goals. WHY THIS ROLE MATTERS As a key leader within the call center,…

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