About Us: Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else. Our Values: * We are honest - we value honesty in all aspects. * Bring the Olives - we offer premium customer experience. * Think Big - we believe in always striving for more. Key Responsibilities: * Oversee the games performance, ensuring smooth functionality and a seamless player experience * Manage and update the casino’s game portfolio * Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases * Regular game providers profitability analysis and reporting * Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame * Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base * Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments * Monitor competitor activity and market trends to adjust strategies and remain competitive * Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation Requirements: * At least 3 years of online casino management experience * Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers * Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments * Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions * Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive * Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches * Fluency in English What we offer: * Competitive salary * Premium Health insurance * Career and skills development opportunities * Fun and collaborative team environment * New modern office space

Casino Operations Manager | Betty CA

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