OUR MISSION IS TO ENABLE EVERYONE TO BUILD WEALTH We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 5 million clients, with more than €50 billion in assets under management- a testament to the scale and trust we’ve built in just a few years. THE ROLE We're looking for a customer advocate to join our passionate team. We are committed to recruiting knowledgeable, friendly, and motivated people who are enthusiastic about delivering top-notch service. Our goal is to provide exceptional customer care to our expanding international client base. You’ll work with a highly motivated and successful team of high performers where you can evolve career-wise. WHAT YOU NEED TO HAVE * Proficiency in English (C1 or above) * Customer-orientated approach * Good time management and multitasking skills * Willingness to learn and develop * Adaptiveness to a rapidly changing environment BONUS POINTS * Previous experience in customer service * Understanding of the stock market and the fintech industry * Fluency in another language WHAT YOU'LL DO * Communicate with clients in English/Bulgarian * Deal with incoming inquiries via chat and email * Review, analyze, and verify client onboarding documents * Input and validate client data * Conduct due diligence and risk assessments on new clients * Channel client’s feedback * Working on a 24/7 schedule, organized in shifts WHAT WE OFFER * Comprehensive training program to adapt to the insights of the business * Upskill trainings throughout your career * Full appreciation of your talent and ideas * Generous remuneration package * Excellent social benefits, including 25 days off, a sports card and private health insurance Bring your ambition to Europe’s fastest-growing mobile broker!

CDD Analyst

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