Mirrai Careers

Clerk Support Supervisor

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Bangalore Full-time Posted 8d ago
This role Overview The General Support Supervisor is responsible for ensuring effective support to the customer, resolving their queries and issues through the support team, ensuring an extraordinary experience. In addition to analyzing customer feedback and operational data to identify areas for improvement in service quality and operational efficiency. Key responsibilities * Strategizing and monitoring daily activities of support operations, assisting where required. * Overseeing and assessing support staff activities, and providing them with regular performance-related feedback. *…

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