Mirrai Careers

Clerk Support Supervisor

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Taguig City Full-time Posted 30+ days ago
This role The Clerk Support Supervisor is responsible for ensuring effective support to the customer, resolving their queries and issues through the support team, ensuring an extraordinary experience. In addition to analyzing customer feedback and operational data to identify areas for improvement in service quality and operational efficiency. RESPONSIBILITIES Strategizing and monitoring daily activities of clerk support operations, assisting where required. Overseeing and assessing clerk support staff activities, and providing them with regular performance-related feedback. Train staff in…

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