Client Success Principal

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Remote Remote Full-time Posted 2w ago

JOB SUMMARY: The Client Success Principal role is a customer success professional responsible for achieving Retention, Upsell and NPS targets for their portfolio of customers in addition to other objectives and key results. This individual contributor plays a critical role in cultivating client relationships and serves as a trusted advisor to them. They understand and advance client strategy that aligns to the company's services and solutions. They are an expert in the company offerings, reselling value and deepening our partnerships with them. They provide strategic thought leadership and…

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