Mirrai Careers

Clinic Success Manager

Bloomwell Autism Therapy

Durham, North Carolina$60k–$75k / year Posted 7d ago
Below market. This role pays below the $144k median for similar USD roles (155 comparable postings in our corpus).
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Ensure Integrity. Enhance Satisfaction. Elicit Positivity. Bloomwell Autism Therapy is looking for a charismatic and driven leader to join our team as the Clinic Success Manager. The Clinic Success Manager ensures that everyone—the teammates, the patients and the parents—at a clinic is successful.  They are responsible for all non-clinical aspects of the clinic and for creating an efficient, productive and fun environment for our teammates and patients.    This role is the second-in-command at the clinic and is the Clinical Director’s right hand. They are a team that works together to make sure the clinic as a whole is successful.  HOW WE SUPPORT OUR TEAMMATES * Competitive compensation with growth opportunities! * Ample PTO- 4 weeks of PTO are accrued throughout the year! * Ongoing Training and Development – We provide ongoing personal and professional development through our Boost program. * Unlimited Career Potential –We offer clear professional milestones to build your career. * Unmatched Benefits – We offer all our teammates a 401(k) plan with match, free short-term disability insurance, free life Insurance, access to mental health support, and more.    * Teammate Recognition through our partnership with Bonusly. * Holistic Perks Program: We provide thoughtful perks that focus on the whole individual such as: ClassPass membership, university program tuition discount, childcare subsidy and more.  HOW YOU WILL NURTURE YOUR CLINIC * Scheduling new patient assessments and family tours. * Handling new patient onboarding and scheduling. * Monitoring patient and teammate attendance. * Ensuring consistent and timely session note conversion. * Leading the clinic's morale committee by supporting in the organization of off-site team building activities, happy hours, and other teammate engagement activities. * Supporting the CD in budget oversight, teammate hiring, new-hire training, and teammate performance management initiatives. * Planning community-focused events, caregiver/patient events and team building events each quarter. * Managing the clinic’s schedule for ongoing schedules, callouts, and coverage needs. * Ensuring proper maintenance of the facility, technology, and therapy materials to support seamless service delivery. * Conducting regular team meetings to communicate goals, updates, and performance insights. * Assisting in hiring, training, and onboarding new staff to ensure a strong team foundation. * Providing coaching and mentorship to staff, promoting professional growth and development. * Tracking clinic revenue, expenses, and financial performance in collaboration with leadership. WHAT YOU NEED TO HAVE * A 4-year degree from an accredited university required. * At least 2+ years of experience working in a healthcare environment strongly preferred. * Experience working in the ABA industry strongly preferred. * Excellent attention to detail skills. * Impeccable interpersonal skills as you will be interacting daily with families and teammates. * At least 1 year experience managing or handling oversight of a large team of hourly employees. * Ability to work 7:00am-3:00pm Monday - Friday and occasionally on the evenings or weekends for a community event.   Who We Are   We are Bloomwell ABA, a devoted and compassionate, multi-disciplinary group of clinicians that is creating a world where every child with autism gets the care and support they deserve. Energized by our mission to offer life-changing services to children and families affected by autism and unparalleled opportunities for our team across America, we are dedicated to advancing the state of autism care through best-in-class training, innovative treatment models and meaningful outcomes measurement.       What We Live By   We are guided by our four core values:    Championing the mission. We are committed to remaining laser-focused on our mission and doing whatever we can to achieve that for the children, families and team members that we serve.  Supporting each other. Dealing with autism can be difficult for anyone. That is why we will do our best to support and encourage everyone around us.  Serving with integrity. We will always prioritize doing what is right for our children, families and team members and be transparent and honest with ourselves and others.  Pursuing growth. Our understanding of autism is constantly evolving and the number of people that are affected by it increases every day.  We know that we cannot sit still and must do our best to innovate and grow.    We Value Diversity, Equity, Inclusion and Belonging. We cannot wait to hear more about you, your experience, your motivators, and your dedication to our great mission.    PRIVACY POLICY – WORKING SOLUTIONS (WSOL LLC) JOB APPLICATION SMS PROGRAM WORKING SOLUTIONS (WSOL LLC) COLLECTS YOUR NAME, PHONE NUMBER, APPLICATION-RELATED INFORMATION, AND CONSENT TO RECEIVE SMS/TEXT MESSAGES WHEN YOU OPT IN TO RECEIVE UPDATES ABOUT YOUR JOB APPLICATION, INCLUDING APPLICATION STATUS, INTERVIEW INVITATIONS, REMINDERS, AND OTHER RECRUITMENT-RELATED COMMUNICATIONS. WE DO NOT SELL, RENT, OR SHARE YOUR PERSONAL INFORMATION OR MESSAGING CONSENT DATA WITH THIRD PARTIES FOR MARKETING OR PROMOTIONAL PURPOSES, AND TEXT MESSAGING ORIGINATOR OPT-IN DATA AND CONSENT WILL NOT BE SHARED WITH ANY THIRD PARTIES; INFORMATION MAY ONLY BE DISCLOSED AS REQUIRED BY LAW. WE MAINTAIN REASONABLE SECURITY MEASURES TO PROTECT YOUR INFORMATION, AND YOU MAY OPT OUT AT ANY TIME BY REPLYING STOP OR RECEIVE ASSISTANCE BY REPLYING HELP. WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME, WITH CHANGES EFFECTIVE UPON POSTING TO OUR WEBSITE. FOR QUESTIONS ABOUT THIS POLICY OR OUR DATA PRACTICES, PLEASE CONTACT US THROUGH OUR WEBSITE. EFFECTIVE DATE: AUGUST 3RD, 2026. TERMS & CONDITIONS FOR SMS/TEXT MESSAGING – WORKING SOLUTIONS (WSOL LLC) BY OPTING IN DURING THE JOB APPLICATION PROCESS, YOU AGREE TO RECEIVE INFORMATIONAL SMS/TEXT MESSAGES FROM WORKING SOLUTIONS (WSOL LLC) REGARDING YOUR APPLICATION, INCLUDING APPLICATION STATUS UPDATES, INTERVIEW INVITATIONS, REMINDERS, AND OTHER RECRUITMENT-RELATED COMMUNICATIONS. MESSAGE FREQUENCY WILL VARY, AND MESSAGE AND DATA RATES MAY APPLY ACCORDING TO YOUR MOBILE CARRIER'S PLAN. YOU MAY OPT OUT AT ANY TIME BY REPLYING STOP OR RECEIVE ASSISTANCE BY REPLYING HELP. YOUR PRIVACY IS IMPORTANT TO US, AND MOBILE INFORMATION WILL NOT BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. CARRIERS ARE NOT LIABLE FOR DELAYED OR UNDELIVERED MESSAGES. BY PROVIDING YOUR PHONE NUMBER AND OPTING IN, YOU CONSENT TO RECEIVE THESE APPLICATION-RELATED TEXT MESSAGES.

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