Club Receptionist - Soho House Istanbul

Soho House & Co.

Istanbul, Istanbul, Turkey Posted 13d ago
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We are looking for Club Receptionist with the qualifications below: * A complete understanding and ability to provide the service delivery expected Soho House members and by guests * Ability to work well under the pressure of coordinating many requests at any given time * Being approachable and reliable * Ability to be flexible as the job changes * Ability to work flexible hours, including weekends, holidays if necessary * Spoken and written fluency in English and in Turkish JOB DESCRIPTION Responsibility for the care of club private members throughout their visit * To use own initiative and to personally take any action appropriate to deliver a first class service * Responsibility for private member’s check-in control, concierge duties and check-out * To meet, greet and bid farewell to all private members – with a smile and making eye contact * To escort private member guests to related place whenever possible * Fully understand and operate the telephone systems * Fully understand and operate the club private membership system * Accountable for the Club Reception cash handling issues * To have a basic knowledge of the surrounding area in order to assist guests with their queries