Collections Agent (Non-US)

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Remote Remote Full-time Posted 2w ago
The ideal candidate is comfortable speaking with members by phone, handling payment conversations professionally, documenting every interaction accurately, and following established collection and return processes. This position requires a strong attention to detail, persistence, and the ability to balance member service with revenue recovery. KEY RESPONSIBILITIES COLLECTIONS & ACCOUNT RESOLUTION * Contact members with 61+ day outstanding balances to resolve past-due accounts. * Work assigned accounts and follow the established collections workflow. * Contact members with inactive VR…

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