Mirrai Careers
Resume BuilderCareer Test
InsightsPricing
Get Started Free
Jobs/Control Room Operator

Control Room Operator

aura

Johannesburg, Gauteng, South Africa Full-time Posted today
Apply on company site
ABOUT AURA At AURA, we are revolutionising the way security and medical assistance is delivered. Our smart and scalable technology platform connects over 2,500 security and medical responders, ensuring that help is always just a call away. We provide instant emergency assistance through our platform, integrating with customer portals via API, WhatsApp, custom apps, and IoT devices. Our mission is to make emergency security and medical support more accessible, affordable, and reliable. While we may not have immediate openings, we are constantly expanding and seeking talented Control Room Operators/Controllers to join our team in the future. By joining our talent pool, you will be considered for relevant roles when they arise. WHAT WE ARE LOOKING FOR: We are looking for PSIRA-registered Control Room Operators/Controllers who meet the following criteria: * PSIRA Registered with valid certification * Matric/Grade 12 qualification (or equivalent) * Previous experience in security operations, control room management, or medical operations (e.g., emergency medical response or coordination) is highly advantageous * Ability to work in a fast-paced, high-pressure environment * Strong communication skills, both written and verbal * Excellent problem-solving skills and attention to detail * Proficient in security monitoring systems and equipment (experience with IoT devices or integrated platforms is a plus * Empathy and the ability to handle sensitive situations with understanding and care * Strong telephone etiquette and the ability to professionally manage communication with clients and responders * High level of emotional intelligence to effectively assess and respond to individuals in distress, ensuring a calm and supportive environment * Willingness to work flexible hours, including nights, weekends, and public holidays KEY RESPONSIBILITIES: * Dispatching security personnel or coordinating emergency responses * Managing emergency medical situations by coordinating with medical/ security responders * Maintaining accurate records of all activities, incidents, and reports * Communicating with clients and internal teams to ensure effective security and medical solutions * Operating and maintaining communication devices and control room equipment * Adhering to safety protocols, procedures and ensuring compliance with regulations WHY JOIN OUR TALENT POOL? * Be among the first to know when positions open for Control Room Operators/Controllers at AURA * Work with a cutting-edge company that uses innovative technology to provide real-time emergency assistance across multiple countries * Gain the opportunity to join a forward-thinking team in a fast-growing, global operation * Build your career with a company committed to growth, professional development, and making an impact REMUNERATION & BENEFITS * Basic Salary * Benefits: Medical Insurance/ Provident fund  * Subscription to Always Safe App

See how well you match this job

Upload your resume and we’ll score your fit for this role and 6 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

  • Case Manager

    aura

    Johannesburg, Gauteng, South Africa
  • Content Marketing Lead

    aura

    Cape Town, Cape, South Africa
  • Receptionist / Administrative Support

    andile

    Rosebank, Gauteng, South Africa
  • LGC Care Navigator Coordinator (Non-Clinical)

    lyrahealth

    Remote
  • Sales Administrator

    hirehangar

    Remote
  • Join Our Talent Pool

    kyra

    Remote
Apply on company site

Want more roles like this? Browse fresh jobs or tailor your resume with AI.

Mirrai Careers

AI-powered career platform: build resumes, match jobs, and plan your career.

Product

  • All Tools
  • Resume Builder
  • Career Test
  • Pricing

Legal

  • Privacy Policy
  • Terms of Service
  • Fair Use Policy

Company

MIRRAI CHAT LTD (Company No. 16403306)

71-75 Shelton Street, Covent Garden

London, WC2H 9JQ, UNITED KINGDOM

[email protected]

© 2026 Mirrai Careers. All rights reserved.