Cost Revenue Analyst

Vapi

San Francisco Remote Full-time$165k–$185k / year Posted 30+ days ago
Above market. This role pays above the $110k median for similar USD roles (21 comparable postings in our corpus).
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Vapi (/ˈVɑːpi/): * Voice AI that resolves, not transfers * Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life * Trusted by 1 million developers building the future of voice agents * Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised * Try talking to Vapi now! Cost Revenue Analyst VAPI (/ˈVⱭːPI/): * Voice AI that resolves, not transfers * Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life * Trusted by 1 million developers building the future of voice agents * Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised TRY TALKING TO VAPI NOW! WHY WE’RE HIRING You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure. WHAT YOU'LL DO 30 Days: Foundation & Discovery * Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles. * Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation. 60 Days: Building & Collaboration * Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity. * Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month. 90 Days: Strategy & Forecasting * Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections. * Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions. WHO YOU ARE * 4–8 years in FP&A or cost / financial analysis * Comfort with unit economics and analyzing cloud / infrastructure costs * Strong Excel / financial modeling skills * High attention to detail and comfort working cross-functionally * Experience at an infrastructure-heavy or usage-based company a nice to have * Familiarity with cloud cost tooling and data / BI tools a nice to have WHY VAPI: * Generational impact: Build the human interface for every business * Ownership culture: 70% of the company are previous founders * Kind team: The founders, Jordan and Nikhil, are Canadians * Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: * Real stake: We offer a competitive salary and excellent equity ownership * Comprehensive health coverage: medical, dental, and vision plans * Team love: We love hanging out, and we do quarterly off sites * Flexible time off: take what you need * More: catered meals, transportation, gym, and a $10k annual L&D budget * Salary Range: $165,000 - $185,000 Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.

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