Critical Support Manager - Escalations

Company hidden

Seattle or San Francisco Posted 2w ago
WHO WE ARE Ultimately, these cases often shine a light on points of failures within the company, and the team has the opportunity to create transformative user experiences, while also helping edit the company to rectify the structural issues that resulted in the escalation in the first place. This is a high visibility, high impact role, with the responsibility to work with executives users and cross functional stakeholders, all while helping shape the evolution of this team.  WHAT YOU’LL DO We are looking for a strategic leader to continue to build and lead Critical Support as the…

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