CRM Analyst

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Cairo, Cairo, Egypt Posted 30+ days ago

The CRM Analyst is responsible for managing, analyzing, and optimizing customer relationship management (CRM) systems to support the commercial organization. This role ensures high data quality, delivers actionable insights, and drives effective utilization of CRM tools by sales, marketing, and medical teams. The CRM Analyst partners closely with Sales Force, Marketing, Digital, and IT to maximize customer engagement and field force productivity. Key Responsibilities * Maintain, configure, and optimize the CRM platform (e.g., Salesforce, OCE). * Ensure data accuracy, consistency, and…

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