CST - Associate - Email CST

Company hidden

Noida, Uttar Pradesh Posted 30+ days ago

Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

See how well you match this job

Upload your resume and we’ll score your fit for this role and 4 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.