Mirrai Careers

Customer Experience - 4th hire, build with AI

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United States Remote Full-time$100k–$150k / year Posted 10d ago
Market rate. This role pays around the $95k median for similar USD roles (45 comparable postings in our corpus).
Join an early-stage startup. Accelerate economic opportunity. Join us as the 4th Customer Experience hire helping shape the future of AI-powered support at the company. This multi-faceted role combines hands-on customer support with operational thinking and continuous improvement of the systems that power customer experience at scale. This role is a good fit if: * You've spent time in consumer fintech, lending, or credit. You know what a dispute, a chargeback, or a credit reporting question looks like from the customer's side, and you're comfortable working inside regulatory constraints *…

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